Google Review Management | Find My Business

Google Review Management

Use reviews to convert more customers

Checking out your company reviews is now as important as price to many customers. If there are many competitors in your marketplace, customers will use your reviews to choose which competitors to go to for your products and services.

I don't like asking

Most people don't, and that's exactly why we've set this system up to help you! Good reviews for your business are now essential. The reviews are needed for many different aspects of your customer acquisition. Google uses your reviews, both the number and quality, to help rank you in the search results. Customers use your reviews to help differentiate between you and your competitors.

How do we help you get more reviews? We all know that sometimes it's hard to ask without feeling pushy, and then, when we do ask and the customer doesn't leave a review, it can make us feel confused as to why. The reality is, it's quite simple. Most people either forget, don't have the time, or want to leave a review but don't actually know what to say or where to leave it.

This system takes away most of those issues in a simple system that we can either fully automate or allow you to manually trigger each time. The system is fully customized to your business, using your language, terminology, links, and Google My Business setup. The following is a simple example of how we make this work.

Google Review System & Management

STILL NOT SURE?

Frequently Asked Questions

Question 1: I don't have a Google Business Profile. What do I do?

That's okay. We're able to set up and optimize a Google Business Profile for you and link it to your account.

Question 2: How many reviews do I need?

There is no magic number. Aim to beat the top three local competitors and then keep a steady flow each month. Recency matters as much as volume, so a few reviews a month beats 60 reviews from 2 years ago.

Question 3: My customers won't leave reviews.

If your competitors have reviews, then your customers will leave reviews, so something is missing in the way that you ask them. That's where our system comes in.

Question 4: Can I offer a discount or prize for a review?

Absolutely not. Both Google and Facebook prohibit incentivizing reviews, and it risks removal of your reviews and potentially your account.

Question 5: Can I only ask happy customers?

No, this is called review gating, and Google absolutely prohibits it. You can still make it easy for unhappy customers to give private feedback, but the public review link must be open to everyone. It's why, on our thumbs-down page, we still have a link through to the Google review page.

Want to get more customers?

Either go to the [Contact] page and choose which way to contact us or,

Schedule a strategy call with Sara to look at how your business is found online and get a clear action plan outlining how to improve it.

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New Zealand, 9410.

Tel: +64 (3) 669 0326

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